Payment Policy
At Salzar, we strive to make your shopping experience as seamless and secure as possible. To cater to a wide range of preferences and ensure convenience, we accept multiple payment methods both online and in-store. Please review our payment policy below to understand the accepted methods, security measures, and payment terms.
Accepted Payment Methods
We proudly support a variety of payment options to suit your needs:
- Credit and Debit Cards: Visa, Mastercard, American Express, Maestro, Diners Club, UnionPay and Discover.
- Digital Wallets: Apple Pay
No matter your preferred method, you can shop with confidence knowing your transaction is handled securely.
Secure Payment Processing
We take the security of your payment information seriously. All transactions made on our website are encrypted using the latest SSL (Secure Socket Layer) technology. This ensures your sensitive details, such as card numbers and personal data, are transmitted safely and securely.
When shopping in-store, our POS (Point of Sale) systems are designed to meet industry standards for data protection and payment security.
Currency
All transactions on our website are processed in GBP (£). If you are using a card or account tied to a different currency, your payment provider may apply conversion rates and fees. Please consult your provider for details.
Payment Authorization
For card payments, an authorization hold may be placed at the time of purchase to verify the validity of the payment method. This temporary hold will be released once the transaction is processed. Depending on your bank, it may take several days for the funds to appear in your account.
Failed Transactions
If your payment fails, please ensure:
- Your card details (number, expiration date, and CVV) are entered correctly.
- Your payment method has sufficient funds or credit available.
- Your card issuer or payment provider hasn’t flagged the transaction as suspicious.
If the issue persists, contact your payment provider or reach out to our support team at support@salzar.co.uk or +4407418312252 for assistance.
Refunds and Reimbursements
Refunds will be processed back to the original payment method used during purchase. The time for the refund to reflect in your account depends on your payment provider and can range from 5-10 business days.
Fraud Prevention
To protect our customers and our business, we perform random security checks for certain transactions. If additional verification is needed, we may contact you via the email or phone number provided at checkout.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@salzar.co.uk or by mail using the details provided below:
Address: 24-26 Arcadia Avenue, Fin009/14995, London, Greater London, N3 2JU, United Kingdom
Our e-mail address: is support@salzar.co.uk
Phone: +4407418312252
We are committed to ensuring your shopping experience is as smooth and secure as possible. Thank you for choosing Salzar!